Question 1

What’s the easiest way to book a cleaning with NeatFreak?

Accepted Answer

Booking with us is super easy! Use our online booking link, give us a call, text, or email—we’re here to make it happen!

Question 2

Where are you located?

Accepted Answer

We are located in Tyler, TX and we service the greater East Texas area!

Question 3

Is there a discount?

Accepted Answer

Yes, we offer an exceptional Prepaid Quarterly Deep Cleaning Membership that has a savings valued over $800 and more!  We also offer a 10% referral discount.

Question 4

What areas do you service?

Accepted Answer

We proudly service Tyler, TX, and the surrounding areas. We can't wait to make your space sparkle!

Question 5

What is the price?

Accepted Answer

We understand that price is an important factor when choosing a cleaning service. While we may not be the cheapest option available, we passionately believe in delivering exceptional value through our high-quality services. At NeatFreak Home Cleaning Services, we will never cut corners or take shortcuts—our meticulous attention to detail ensures that every part of your home is thoroughly cleaned to the highest standard or your money back.  Sign up today, or send us a message or call our business line to set up a FREE in-home assessment!
 
Best regards,
Keith McKee
Owner & Founder
NeatFreak Home Cleaning Services LLC
 
📞 (903) 286-5851
🌐 www.neatfreakhomecleaning.com (http://www.neatfreakhomecleaning.com/)

Question 6

How big is your cleaning team?

Accepted Answer

We currently have a team of two to four cleaners depending on the time and cleaning needed.

Question 7

Are you insured?

Accepted Answer

Absolutely! We are fully insured through Hiscox Small Business Insurance, covering both residential and commercial settings. Your peace of mind is our priority!

Question 8

Are you licensed to operate in Texas?

Accepted Answer

Yes, we are licensed to operate in Texas for both residential and commercial settings. You're in good hands with us!

Question 9

What is the best time to call?

Accepted Answer

We are available for calls during daytime hours, however, we can also take your call after hours.  Due to our busy schedule, please pardon any delays you may experience.  We will return calls, emails, and messages promptly as we understand that you too have a busy schedule.

General Discussion

Members

Frequently asked questions